© www.faeriewear.com 2006
Faerie Wear Policies
PayPal is the preferred method of payment, a PayPal shopping cart is in place to facilitate orders.
To place an order without using PayPal, please email the item description, mailing address and preferred type of payment and I will respond with total cost and put the item on hold until payment is received. I accept money orders, personal checks will be accepted although I must wait until the check clears to mail the item.
I ship USPS a minimum of once a week on Saturdays. If a sooner shipment is needed please put those instructions in the PayPal order form and I will do my best.
Custom orders are always welcome, however at this time I have limited time available for them. Please email me a description of what you are interested in, any inspiration (drawings, photos, etc) and the date that you need the item and I will get back to you with an estimate and whether or not I am able to take on the order.
Returns on hair accessories is not allowed due to health regulations. Exchanges will be made if I am contacted by email within the first 14 days of receipt due to damage in the mail. Postage to return the item to me will be paid by the buyer, I will pay postage for the exchanged item to be sent to the buyer.
Returns or exchanges on clothing and wings will be made if I am contacted by email within the first 14 days of receipt. Postage to return the item to me will be paid by the buyer, I will pay the postage for an exchanged item to be sent to the buyer.
Returns on custom orders will not be accepted. I must be contacted by email with any problems on a custom order within 14 day of receipt of the item. A satisfactory solution will be found for any problems.